Privacy Policy
Last updated: May 2026
Who We Are
Landmark Design is an architectural design practice based in Bishops Waltham, Hampshire. Our registered address is The Old Post Office, Bishops Waltham, Hampshire, SO32 1AR. We can be contacted at mail@landmark-design.co.uk or by telephone on +44 (0) 1489 352 193.
What Information We Collect
We collect personal information that you voluntarily provide to us when you submit an enquiry through our contact form. This may include your name, email address, phone number, and details about your project. We may also collect standard technical data such as IP addresses and browser type through our website analytics.
How We Use Your Information
We use the information you provide solely to respond to your enquiry and to communicate with you about your project. We will not use your personal data for marketing purposes without your explicit consent. We do not sell, trade, or otherwise transfer your personal information to third parties.
Legal Basis for Processing
We process your personal data on the basis of legitimate interests — specifically, to respond to enquiries made to us — and, where applicable, with your consent. You have the right to withdraw consent at any time by contacting us directly.
Data Retention
We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for up to two years unless an ongoing client relationship is established.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to access, correct, or delete your personal data. You also have the right to object to processing, request restriction of processing, and the right to data portability. To exercise any of these rights, please contact us at mail@landmark-design.co.uk.
Cookies
Our website may use cookies to improve your browsing experience and to gather anonymous analytics data. You can control cookie settings through your browser. We do not use cookies to collect personally identifiable information.
Third-Party Services
We may use third-party services such as website hosting and analytics providers. These parties are carefully selected and are only permitted to process your data in accordance with our instructions and applicable data protection law.
Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact & Complaints
If you have any questions or concerns about this privacy policy or how we handle your data, please contact us at mail@landmark-design.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.